Shipping Policy

FREE SHIPPING
We offer free shipping in Ontario GTA Area. If we receive order before 3.30pm, then we deliver it same day! No matter the amount of the order! We also offer free shipping for orders totaling more than $50 all over Canada with express couriers. We try to ship orders the same day we receive it!

SHIPPING ADDRESS
It is the responsibility of the customer to ensure the shipping address is correctly submitted during the checkout process. No refunds will be issued for any orders that are undeliverable due to an incorrect shipping address.

ORDER CANCELLATION
Should you choose to change your mind, you may cancel an order for a refund if your order has not been shipped. Please send an email to [email protected] if you would like to cancel your order.

ORDER MODIFICATION
Orders may be modified prior to shipment. If you would like to modify your online order please send an email to [email protected]

ALLERGY NOTICE
Due to the setup of our manufacturing facility, our products may contain traces of nuts and other allergens. In case of an allergy please exercise caution.

PRODUCT CARE
For increased shelf life, please ensure products are stored in a cool dry place.

ORDER SATISFACTION
In the event you are not satisfied with your order due to handling while in transit or an error has occurred with your order, you must notify us within 24 hours of receiving the shipment.

AUTHENTIC TASTE
All products are made with pure ingredients and recipes true to their roots, giving you authentic Anatolian flavor!

CUSTOMER SATISFACTION
We strive to keep our customers happy and satisfied with our services as well as our products! We appreciate your feedback

Baklavaji Inc.
7735 Dixie Road, Brampton
Ontario / Canada
+1 365 300 00 99